JohnnyM

Customeeple Product Reviews

24 posts in this topic

Time for some overdue reviews!

First up are the Customeeple camo tokens!

Overview: Camo tokens have traditionally been 25mm flat round tokens, either printed, stuck to bases or 3mm acrylic. Customeeple offer an alternative, cutout acrylic silhouettes of the various camo options for each faction.

Specifics: I'll be reviewing the Aleph camo tokens set, and the Tohaa individual camo tokens. At the time of purchase, Tohaa had access to only 1 camo troop (the Clipsos). The tokens come with plain black bases, I chose to match mine to my factions.

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Price: The Aleph pack is €4.55 (approx £3.40/$5.10), containing 5 tokens (silhouettes of Naga hacker, Naga sniper, Dasyu Combi, Proxy mk1 and Dasyu Hacker)

The Tohaa token is €1.10 (approx £0.80/$1.25).

Shipping to the UK was €10 I believe, and arrived in about 3 working days.

Customer Service: The website was well laid out and easy to navigate. Where a product has options, such as colour or faction, there is a simple drop down menu to select your preference. The website is in (good) English as well as native Spanish

Quality/Durability the silhouettes are cleanly cut out, no rough edges you sometimes see with laser cut products. The material is the standard coloured acetate that seems to be used across these kinds of products.

Not a criticism of Customeeple specifically, as this has been the case with all acetate I've used (either from other companies or when I've commissioned laser-cut designs for terrain), the blue acetate is a lot more transparent than the other colours. All of the other colours are much brighter and translucent, whereas the blue is almost entirely clear. So on products where you can select a colour, I'd probably opt for something other than blue

Usefulness I'll start by saying that I believe that these kind of camo tokens should become the new standard. Controversial, maybe, but here's why. This situation has happened to me a TON of times.

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Thrasymedes sees a chance to pop a dastardly Kamael. This is my view of the table. Maybe it's my last order of my turn , for example. Seeing no damger, he hurtles forward to deliver the righteous pain to the wierd alien

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Glory be, the dice are on my side and Thrasymedes kills the Kamael. Mission accomplished

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Unfortunately, I hadn't seen this camo marker (I know Clipsos is TO camo, but for the purpose of the example I had to use what I had to hand. It could just as easily be a chasseur, scots guard etc etc) lurking on the balcony. Not because of where the marker is, but because of where I'm looking from.

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In his turn, the Clipsos pops out and sends Thrasymedes to the next life. Yes, it's a camo marker and is supposed to be hidden. And Yes, maybe I could walk around the table after every skill spent to check, but my problem with this situation is that the Camoflage marker has kind of awarded itself a pseudo-hidden deployment state, where I only know about it if I remember where it was put, or I've been feverishly looking for obscured camo tokens.

I have a regular opponent who plays camo/mine spam Ariadna, and his camo tokens are (admittedly quite nice) 2p coins based modelled to match his board), and I'm forever surprised by stuff I didn't know was there.

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This situation, I feel, is much fairer. Thradymedes is aware of the camo token, and he still has to deal with it if he wants to take out that strategic behemoth of a Kamael, but neither is the Clipsos going to capitalize on a situation simply because the player wouldn't have acted a certain way if he knew it was there.

Similarly, if that camo marker wasn't prone, then it's S2 in N3. You'd be potentially robbing the other player of the option of discovering the marker, where he likely would if he knew it was there

They nicely represent the silhouette of a human sized model, and could draw a players attention to requesting a LOS silhouette marker be placed for LOS checking.

At present, there is no way to distinguish between camo and TO camo. Players may like to:

1) mount the cutouts on a MAS camo/TO camo marker to differentiate

2) mark the bases to differentiate

3) put the flat-style marker next to the cutout marker, and inform your opponent of why you're doing that

Alternatively. Perhaps Customeeple could consider offering an etched version of the existing tokens ( similar to their nano screens) to denote TO camo

Summary An excellent product, very reasonably priced, that I now use in every game. Highly recommend

Next will be the Customeeple Panic Room

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Smart review Mr M.

 

And a controversial discussion point as a bonus, too.

 

What's not controversial is that the Customeeple camo markers are very pretty, as is just about everything Customeeple produces.

 

The scenario you've illustrated is a tricky one.  As someone who (as you know) uses a lot of camo markers, usually without them getting onto funny balconies, I'll make a few observations.

 

I like the type of markers that are found in the older books, on the flaps of boxes, in the download section of the site, and as MAS produces because:

 

1. The downloadable ones are cheap!

 

2. They are numbered. This makes it really easy to track them on my roster, and to avoid accidental (or to disprove deliberate) shenanigans.

 

3. They are unobtrusive. The Customeeple markers are so pretty they draw attention to themselves.

 

I have some sympathy with the scenario you've illustrated - what am I saying - no I don't - Thrasymedes deserves all he gets.

 

As not all players are seven feet tall, I'll assume that many people have experienced a situation similar to the one you've illustrated at some point (even if not a TON) of times.

 

But my specific thought on the Customeeple markers - aside from that they're really pretty - is:

 

1. They have accurate shapes.  Which presents a dilemma.  Do I use the correct shape for the model - in which case I'm telling my opponent in advance what's "under" the marker?  Or do I mix them up - in which case I'm indulging in mind games?  And if I choose the latter option, then as the markers aren't numbered, it's a (minor) pain to keep track of them.

 

What's the alternative?

 

A generic humanoid shape?  Boring.  A blurry outline?  Naff.

 

No, much as I like the look of the Customeeple camo markers, I'll be sticking with the downloadable/MAS style markers.

 

And remembering to place them in dodgy balcony positions next time I play you...!

 

Now, Customeeple's N3 silhouettes and handy bonus piece to help keep track of the position of the model - that's a very nice product...

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All good points Severian! You must excuse us vertically challenged players, our view of the battlefield is less comprehensive than yours! Also if you're down tomorrow, I'm painting, if you're down sunday, I'm playing!

Onto the next review...

Customeeple Panic Room!

Overview: I think it was Campaign Paradiso that first introduced the objective room scenario. Subsequently, ITS 2014 and the N3 Rulebook scenarios have utilised a central objective room, and I'll eat my hat if ITS 2015 doesn't have at least one scenario that uses one.

Specifics: Customeeple offer the Panic Room. Micro Art and Warsenal both offer their own objective rooms, this is the most simplistic on offer, and also the cheapest. It's 8"x8" and has four narrow gate doors as is standard. It has the option to be sent with an extra floor, which can act as a roof, therefore allowing you to play with both a roof and a detailed interior. I did not opt for the second roof, as I don't like to play building interiors, and I mainly wanted this piece purely as an objective room.

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Price: The basic panic room is €12.95 (approx £9.70/$14.60), which goes up to €14.95 (approx £11.20/$16.80) if you opt for the second floor. Compared to warsenal's command bunker (€53/£39.90/$60 minimum) or Micro Art's Objective room (€20/£15/$22.60), that's a bargain in my book. If you play ITS, it's likely to be an essential terrain piece, but you don't use it in every scenario, therefore I'd be looking to spend as little as possible, so under £10 sounds great to me.

Shipping to the UK was €10 and arrived in about 3 working days.

Customer Service: The website was well laid out and easy to navigate. Where a product has options, such as colour or faction, there is a simple drop down menu to select your preference. The website is in (good) English as well as native Spanish. The website also has assembly instructions for download, which is extremely helpful

Quality/Durability I transport my terrain to and from my LGS, so I try to avoid anything that might be vulnerable during transport (especially the way I drive!). The building is made from 2.5mm mdf, and is laser etched on one side.

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Curiously, the laser etching goes on the inside of the building. The exterior detail is made by a sheet of thin plasticard shapes. You kind of have to align these by sight and glue them to the undetailed side of the mdf. This is not the easiest thing to do, but with a little patience it will look fine. I would also recommend using a craft knife to clean up the edges of the plasticard, as it is pre- serrated. The floor comes in two halves, and fits neatly into place, with two small indents to help locate the doors.

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When assembled, the building looks smart and professional. I treated the mdf with knotting fluid (liquid shellac would do the same job) prior to priming, so the mdf didn't soak up any paint or warp.

One minor quibble, part of the assembly are four very small corner pieces that hold up the floor pieces, if you decide to use them as a roof. These are very fiddly and difficult to attach, and three broke off the first time I transported it. However, it would be a simple job for even an inexperienced modeller to replace these with slightly larger and more sturdy triangles, which is what I intend to do.

Usefulness If you're playing ITS, you're probably going to need one variant of the central objective room. Equally though, so far the majority of missions don't use a central objective room, so for me I don't want to shell out a ton of cash on something that is used infrequently. Cost is relative, as our friends in the US will have a more expensive affair if ordering this, but for me, the cost/practicality balance here is just right. It's not super fancy, but neither is it overly plain, but at 1/4 of the cost of the warsenal one. An added bonus is that you can sit the floor on the corner-tabs to make this a flat roofed building for use in games that don't use an objective room, so it's usable outside of its primary function. For my use, it needs to look cool and stand up to the rigours of transportation, which it does (the aforementioned corner-tabs aside). In short, it does the job at a price I'm happy with, with the added bonus that it looks the part, too.

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Summary I'm very happy with this purchase. Terrain can get expensive with Infinity, and this is a simple, but well thought-out piece. Not as cost-effective for the US players, a steal in the Eurozone. For us Brits, I recommend clubbing together and putting larger orders in if possible

Got stuff on order, more when the postman comes...

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Did you get the extra pannels of the walls in plasticard? Mines are made out of thin cardboard, the same they kind they use for base details.

Curious...

In addition to your last post, I would like to say that the official size of the door for the ITS Panic Room should allow 40mm bases get into the building. You can easily fix this with 4 wide gate markers, but it would be nice it would have been designed correctly.

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1) the tokens are beautiful

2) the fact these represent specific troops even in specific poses goes against the camo logic, where the point is you do not know what unit is behind the token.

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Instead of saying Marker 3 is X, you say Marker Y is X (... or maybe today it really is Y). You have to write it down anyway. Want to avoid mind tricks? Easy, write the list of your real troopers, then ask the enemy to tell you which markers to use for your list. He will know the order he picked, not the order you picked.

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Mob of blondes has it right.

I'm sure it was thin plasticard, although building/reviewing are about 4-5 months apart, I'm open to correction.

As to the gate size, I didn't realise the others were 40mm gates (probably because Armoury, the only 'official' N3 scenario so far, uses narrow gates), I'll edit the above post when I get 5 minutes free

Postman being laaaaazy with my next order...

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New toys! :D

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Today I'm going to look at the Customeeple Token Box!

Overview: I am a token freak. I want all the tokens, I want the nicest tokens. I want a token for every conceivable situation in the game. If I've got twenty guys in loss of Liutenant who go irregular whilst in suppression fire with a tinbot each and are all burnt, I want the tokens to represent it. Well, maybe not that many, but you get the picture. Up until now, my tokens have lived in a little drawstring pouch, not unlike a wizards gold coin-purse. Unfortunately, this means that, prior to every game, I must upend by 'sac-magique' and empty a ridiculous amount of tokens out, and find the ones I want. Customeeple offer a solution to people like me, a snazzy token box.

Specifics: It looks a little like a partitioned Tupperware box. In fact it's strikingly similar to a small DIY box where men with manly hands might keep their screws and washers. However, this little box comes with the option of having your faction logo etched onto it. Here, I have opted for my faction of choice, Steel Phalanx. Note you can get Faction or Sectorial logos. In my order there was also a Tohaa one for my friend, which is equally as nice.

It as also possible to buy this product as part of a faction set, with a full set of customeeple tokens, however I purchased only the empty box, as I have a treasure trove of tokens already.

It's size is 16cm x 12,25 cm x 3 cm, and is made from PVC free plastic.

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Price: The box is €4.50 (approx £3.40/$5.15)

Shipping to the UK was €10 and arrived in 5 working days.

Customer Service: as previously stated, Customeeples website is very good.

However special mention must be made of the customer service I received on this order. As the shipping from Spain is no joke, we clubbed together at the...club... for this order. However, like a prat, no sooner had I placed the order, than I remembered I had forgotten the bits that another guy not present had wanted. My mistake. To compound matters, it was a few piddly bits, meaning the cost of shipping would dwarf the cost of the products were I to place a second order.

I fired a quick e-mail to Customeeple asking if I could possibly add a few bits to the order. This was Monday afternoon. On Tuesday, I got an email from Customeeple apologising as they'd missed my email and had already shipped my order. Instead, they offered to send me the rest of the bits I needed for no additional shipping, as they hadn't responded to my email in time.

The whole thing was my mistake in the first place, but Customeeple made it right for me. That's pretty awesome customer service as far as I'm concerned. :)

Both parts of the order arrived a week later.

Quality/Durability I mean, it's a little plastic box that looks cool. It probably is just a hardware box, with some etching on, but for a couple of quid it's a nice little accessory,

I mainly use MAS tokens, it's deep enough to fit them on their side (In fact they're a perfect fit)

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In there I have 158 tokens with room for a couple more. I placed them in a little system where I know which tokens are where. If you had less, you could just put similar tokens in the separate compartments.

Usefulness I mean...it's a box. But a cool little box with my faction logo. This is nice to have not need to have. It's useful for me as I no longer have to empty out my silly velvet lined bag every time a trooper gets immobilised.

Summary Don't go and order this for the sake of it. But if you're ordering from Customeeple anyway, for £3 you may as well throw one on top, have a funky little faction logo to show all your mates who's boss.

Got silhouette markers, LOF arcs and N3 templates to come.

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I have been very happy with my Customeeple products.  They're a neat a colorful way to show what's going on in your Infinity games.

 

Their shipping to the U.S. is ridiculously fast.  Usually get my products in a week.

 

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Feel a bit silly asking this, but does anyone have any pictures of the Customeeple Smoke Template? Our group is doing a combined large order sometime this month and the picture they have doesn't actually show the AOE numbers, is it hard to see or just the photograph not doing it justice?

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Customeeple Line of Sight Markers!

Overview: All hail N3 personified in acrylic form! Line of Sight, or Silhouette markers, are one of the big changes in N3. Previously, a dynamic or large model had a distinct disadvantage over a similarly sized but less excitingly posed equivalent. The Gorgos, for example, was a beautiful model, hampered by the fact that it towers over everything. Well no more! N3 introduced silhouette markers. Now all units have a silhouette value, which means, in gane terms, they always occupy a cylindrical volume, as wide as their base and as tall as their silhouette. In times of doubt, players can replace their models with their silhouette markers, and if line of sight can be drawn between any point of either silhouette, then the model can be seen. Simples! For reference, at present Warsenal and Bandua offer their own versions, whilst MAS and Antenocitis workshop have some on the way. Customeeple offer their set of LoS markers, but they come with a little something extra...

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Specifics: The set corresponds to all of the silhouette values available in the game. Instead of having 7 templates, however, the silhouettes which share the same base size, are marked on the same token. So S1 and S2, for example, are both 25mm wide, so they both are marked on the 25mm token. The set includes a 55mm base and token (S4,S7), a 40mm base and token (S3,S5,S6) and a 25mm base and token (S1,S2). It also includes an SX marker (more on that below). The markers are available in blue, green, yellow, magenta, orange, transparent, or smoke transparent. I opted for Magenta

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I chose to base my markers to match my army. I've added a quick tutorial in the spoiler for anyone interested, but it's not part of the review so I don't intend to clog the review up with it. View at your leisure

First, I take a sheet of hex plasticard (all my aleph troops are based this way). Then I glue the bases face down into the bottom of the hex card, using superglue

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I roughly cut the bases into individual chunks with a craft knife

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I then carefully shave them down until they are flush with the base edge

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I use green stuff to fill the gaps along the edges

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When that's dry, I line the markers up, and draw their edges with a pencil

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I don't want to add any height to the markers, even a few mm, so using a steel rule and craft knife, I cut a groove for the markers to sit in, so the base of the marker will be glued directly to the supplied base.

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I glue the markers in place, then mask them off ready for painting.

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I paint the bases to match my army.

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Finally I remove the masking tape and cling for the finished product. Please note, I had a little mishap with these, I used a new masking tape which was...a little too clingy, and it's kind of ruined the S1/S2 marker. Lesson to be learned, check your stuff.

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Price: The set is €6.95 (approx £5.19/$7.88) by comparison the Warsenal set is $12 (€10.60/£7.90) and the Bandua set €14.95 ($16/£11.16), so is therefore the cheapest on offer so far (note the Warsenal set follows the same 3-base format, whereas the Bandua set is 7 different tokens)

Shipping to the UK was €10 and arrived in 5 working days.

Customer Service: this order arrived in the same batch as the marker box, please read the excellent customer service they gave me in that review.

Quality/Durability Standard, well made Customeeple acrylic. I do have one minor quibble...it's not really magenta. To my mind, it's really more red. I had bought it to match the violet/magenta scheme of my Aleph stuff, but in fairness there is no other colour available that matches any better. Warsenal do a 'purple' which is not listed as fluorescent, however the tokens still look cool.

Usefulness silhouettes are a big deal in N3. The whole game works on LOS, and this is the tool for LOS. Therefore, whether you photocopy the silhouette pages from the rulebook, or you invest in a set like this, they will be joining your weapon templates as something you use often.

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Now, the SX marker. I'm broadly a supporter of the new silhouette rules, they are more fair and easily determined. However, the moment they were announced I feared the following scenario

Player A's Aelis Keesan wants to shoot Thrasymedes, Lord of Visual Examples

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Player A: can I see him?

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Player B: I dunno, I'll use a silhouette marker

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Player B: nah, he's safe

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The SX market prevents such shady practice, or worse, accusations of such practice when you've done no such thing. It has grooves to fit a 25mm, 40mm and 55mm base. Simply place it around your models base to note its position on the table. Replace with your LOS marker, then place your model back in its original position. Genius.

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There is one final feature worthy of mention. The rules specify a 3mm by 3mm area as the minimum area you must be able to see to claim LoS. Each marker is covered with 3mmx3mm squares to make this fairly easy to determine. I believe the Warsenal version has a grid which fulfils and identical function.

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Summary This has clearly been well thought out in regards to the rules and the practical applications of them. They are inexpensive and fairly essential nowadays. I just wish there was a purple one!

@flipswitch, I haven't seen one unfortunately

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No problem, I'll keep an eye out for anyone who posts, thanks for the pictures on the silhouette templates though, am planning to order a blue set for myself. :)

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I'm not so sold on the blue acrylic. For all manufacturers it's more transparent than translucent

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JohnyM, sorry to sort of derail a thread, but have you seceived any confirmations from Customeeple on whether your order was shipped?

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Yeah, kinda, but only because I contacted them first to add things to the order. There has been no 'your order is shipped' automated email or anything like that

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Well this review turned up at a great time (I'm in with Flipswitch on the group order).

 

BTW where did you get the hex plasticard from (is it the plastcraft stuff?)

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One... the hexagon floor is awesome.  Need to find that in the states.  Shouldn't be too hard.

 

Two... who makes the building Thrasymedes is standing in front of?

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It was an inspired find back in 2013. I googled 'dolls house hexagon floor' to re-find it just now, if that's any help.

It's either Warmill or a Warmill prototype. One of our gaming group is/was friends with the guys at Warmill and has a few things that either did or didn't make it to production.

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Thanks.  So many terrain makers now.  It's kind of bewildering.  Kind of miraculous they can all stay in business.

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It's actually dolls house bathroom flooring.

http://www.melodyjane.com/dolls-house-miniature-bathroom-kitchen-flooring-white-cream-hexagon-tile-sheet-626-p.asp

Explain that one on your bank statement...

I began using it long before plast craft offered it, I don't know if the hexes are the same size or different, so I've stuck with what matches my army

 

Sweet, been looking for hex-patterns for a while now.

 

Thanks.  So many terrain makers now.  It's kind of bewildering.  Kind of miraculous they can all stay in business.

 

I'd say that you only tend to see MDF terrain in the country where it was manufactured (MAS aside), due to prohibitively expensive shipping costs. This isn't a absolute statement, but more a general trend I've noticed.

 

Our group has plenty of terrain made by uk/european companies, but nothing from the land of poptarts and presidents.  Similarly, the photos of tables I've seen from the states tend to be loaded up with US based terrain makers, but little from europe.  So there are plenty of eager customers in each regional market!

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I'd say yes to the MDF terrain thing, except for MAS stuff being widely available. (or at least was...)

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Had a spare hour tonight, so took the time to replace the corner-pieces on my Panic Room. Real easy process and worth doing.

I've actually realised in doing this, that the corner pieces sole role isn't to hold the roof up, it's also to keep the main walls in a solid square shape. There are also a set of small pins above the doorways that help to locate the floor pieces. A word of warning, if you don't glue those pieces in exactly the right place, it makes the fitting of the roof pieces off slightly. Mines overly snug, I could probably do with sabding down an edge of a floor piece to make the fit less right

Anyway, onward. I cut four right-angle triangles (20mm edges) from a spare piece of 3mm styrene.

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They got the spray-tan trearment (VMC violet of course)

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Here you can see a comparison to the only remaining original piece, the three others snapped off and got lost

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A touch of superglue to put them in place. There is a laser-cut line to show you where they should go (also you can see the floor pins above the doorways here)

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And voila. When not being an ITS panic room, this building can now be a flat roofed building, painted to go with my pink/purple plast craft terrain set.

09850607-5214-4253-B35D-8F279ECEDC18.jpg

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Hi!
 
Wow, what a lot of work!
 
I have read it in a fast fashion, but will pay more attention as soon as possible and take note of the good and bad things stated on the posts.
 
Thank you and have a nice day!
 
PD: Purple silhouettes...mmm, it could be possible...write us the next time before placing an order and we will manage something regarding this topic ;)
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